Trident supports all its products and services, thru various means. We provide phone and email support for our customers. Each Trident data center is operated 24x7 by qualified technicians and support personnel.
In addition Trident provides customized technical support for corporations in need of help desk and desktop support for the most common desktop application. Example applications are Microsoft's Office suite and server products. Trident's support model includes first and second level support in a dynamic escalation model for non-stop issue resolution.